Mouse in the House

Posted by admin on June 21st, 2011

Performance transparency is critical for both small and large companies alike, which is why we’re pleased to announce the introduction of a new product feature to our WatchMouse monitoring services today – the WatchMouse Joomla widget!

The new widget enables Joomla users to easily publish their WatchMouse Public Status Page/s within the Joomla CMS system by simply installing an open source component and module. The Joomla component uses the WatchMouse API to download the monitoring results, and push them directly to a Joomla website, letting users display live availability and performance information on their Joomla-built website.

The new WatchMouse Joomla widget allows Joomla users, developers and site designers to:

• Publish hourly, daily or weekly availability and performance data
• Display data using a range of maps, charts and graphs
• Adjust the look and feel using CSS or use a selection of pre-existing styles which can be tweaked

View a live sample Providing a simple way for Joomla users to display the status of their critical services can give any size company immediate transparency with their users. We aim to create and introduce more Public Status Page widgets for organizations like Joomla who are the backbone for millions of websites including Tumblr, WordPress, Blogger and more. A WatchMouse Public Status Page (free to WatchMouse subscribers) is a web page that informs customers on the status of a website or service. It can reduce costly customer service interactions and create goodwill with end users. A Public Status Page shows the current status of a specified selection of online services and can display updates and public announcements for customers. The pages are hosted on the Amazon cloud infrastructure, ensuring that a company’s status pages are highly scalable. It also ensures that status pages continue to be publicly available even if a company’s main site or service is not. To get started:

• Sign up for a free 30-day trial or log into your existing WatchMouse account
• Set up a Public Status Page following the instructions published at the bottom of this page
• Download the widget from our Joomla page
• Login to your Joomla site and navigate to Extensions -> Install/Uninstall
• Click Browse, locate the component’s zip file and click the Upload File & Install button
• Click Browse again and locate the module’s zip file and click the Upload File & Install button
• Your installation is complete, navigate to Components -> Watchmouse PSP Widget and check our tutorial

Posted by mark on May 25th, 2011

We’re pleased to announce that we’ve joined the Apdex Alliance as a member and bronze sponsor. If you haven’t heard of the Apdex (Application Performance Index) Alliance, they are an organization that supports an open standard – developed by an alliance of companies – that defines a uniform method to report, benchmark, and track enterprise application performance from a user satisfaction perspective.

The Apdex generates a numerical measure of user satisfaction and is the first user experience metric that is comparable across all transactional applications.

As part of our partnership, we’ve integrated the Apdex into our performance monitoring suite, including the creation of a widget that all of our subscribers can now use. Subscribers can link their performance monitors to the widget and have a customized performance-testing indicator on their site. Apdex charts and reports are also now available in the WatchMouse subscriber dashboard.

The Apdex and its standardized method of performance benchmarking are well-known and well-respected in the IT world. We’re pleased to be integrating their user satisfaction data, which perfectly complements our performance testing and monitoring.

See below for an example of an Apdex integrated widget. If you are a WatchMouse customer and would like to create your own widget you can contact us.

Happy monitoring!

Live Apdex Report

 

Apdex Report is powered by WatchMouse website monitoring.